Politique d’expédition

Welcome to Windycitybay! We are committed to providing our customers with the best shipping experience possible. Below is our detailed shipping policy to ensure you understand how and when you will receive your order.

 

### 1. **Order Processing Time**
   - All orders are processed within 2-4 business days (excluding weekends and holidays).
   - Orders placed after 2:00 PM will be processed the following business day.
   - During high-demand periods, processing times may extend, but we will keep you updated on any delays.

### 2. **Shipping Rates and Delivery Estimates**
   We offer a range of shipping options to meet your needs. Shipping charges are calculated at checkout based on the destination, size, and weight of the items in your order.

   *Please note: Delivery times are estimates provided by our carriers and may vary due to unforeseen circumstances.*

### 3. **Free Shipping**
   We offer **free standard shipping** on all domestic orders over $100.00.

### 4. **International Shipping**
   - International shipping rates vary by country and are calculated at checkout.
   - Please be aware that international orders may be subject to additional customs fees, duties, or taxes as imposed by the destination country. These fees are the responsibility of the recipient.

### 5. **Order Tracking**
   Once your order is shipped, you will receive a confirmation email with tracking information. Use this link to track your package's progress.

### 6. **Shipping Address Changes**
   - Once an order has shipped, we cannot change the delivery address. Please double-check your shipping details before completing your order.

### 7. **Lost or Damaged Packages**
   - If your package is lost or arrives damaged, please contact the courier within 7 days of the delivery date.

Thank you for shopping with Windycitybay! We appreciate your trust in our products and our service.